The hotel's location is superb, with easy access to all of the attractions Liverpool has to offer, from the Cavern to Albert Docks. It is conveniently situated near the bustling city center, making it easy to explore. The cleanliness of the rooms was excellent, and the hotel facilities were top-notch. Additionally, the staff were incredibly friendly and helpful, providing warm and welcoming service throughout my stay.

It was all superb.

Friendliness & helpfulness of staff at check in and at breakfast. Proximity to city centre and tourist sights.

excellant location, helpful staff, outstanding food. close proximity to cavern club. in a hurry we visited mersey kebab shop nearby.

Convenient spot for a quick stay. Just a short walk away from the world museum 🚶‍♂️.

Friendly & helpful staff. Good central location.

Had a room at the back of the hotel which is troubled by noisy seagulls roosting in a derelict bridewell.

Too much noise silly people running up and down corridors till 4 oclock in morn not impressed, wont be staying here again, the staff were very lovely and polite.

the location was perfect, with a pub just down the street and the famous Cavern district within walking distance. the hotel was also very close to all of Liverpool's attractions and the city center. the room was clean and comfortable, and the service was top-notch. the breakfast was delicious, with a great selection of food. it was a fantastic stay.

That the hotel did not have a view. with so much to see and do in Liverpool, it was not a major issue.

Excellent location and 12pm check out time

Great location and friendly staff.

Used a laser card to pay for room but then said they didnt take them.Paid cash but money debited from my account.Five days later and still not reimbursed.Cannot find email address for hotel to find out whats happening.Only phone number provided.

This hotel offers excellent value for money, with basic amenities and rooms of good quality. The location in the city centre is perfect for those wanting to explore and enjoy the bars and nightlife, with everything within walking distance. The staff are attentive and provide excellent service, and the breakfast is included and offers a good variety of options. The hotel also provides ultimate WiFi for guests, ensuring a convenient and enjoyable stay.

No major issues, everything was satisfactory.

gr8 pubs shops and resturants. had gr8 time stayenther an traveling 2 manchester to c man utd lift the premiership again yeha

This is were I stay every time I come to Liverpool. Its like going from home to home. I feel relaxed, comfortable and well catered for every time I come. No complaints in over 9 years of staying here.

The location of the hotel was excellent, with easy access to the city centre and nearby attractions. The rooms were clean and well-maintained, providing a comfortable stay. The staff were friendly and welcoming, making us feel at home during our stay.

There were also some issues with the room allocation and the provision of towels, which could be improved. We would have liked to see better attention to detail and more options for room types.

location, frienly efficent staff, great Liverpool people, Red & Blue !

It was the first hotel we'd stayed in with my daughter three years ago when she was looking at schools.Now,three years later,upon finishing,I came back to help pack up her stuff and decided to stay in the same place where we started.Full circle! And in the future, we'll now consider Liverpool a second "home" and will come back knowing there's a little part of us there.